IT Systems Technician

IT Systems Technician

• IT Systems Technician
• Redhill, Surrey
• Candidates must be eligible for SC Clearance
• c£35,000 per year
• 25 days holiday plus Bank Holidays, Bonus, Pension, Life Insurance, Medical Insurance, etc.

Skills and Experience:

• HND/ Degree or equivalent in Computing or related discipline OR at least 2 years applicable experience working in a demanding environment within a busy 100+ user network including remote sites/users.
• A broad range of technical skills is required in terms of diverse IT hardware and business applications.
• A sound technical knowledge of core Microsoft Windows 10/11 desktop environments, including troubleshooting, patching, etc.
• A sound technical knowledge of Windows Server 2019/2022 administration skills.
• A good understanding of IT Security (anti-virus, hard drive encryption, authentication, etc.).
• Previous experience covering 1st/2nd line support roles and working in an MSP environment.
• A sound technical knowledge of any of the following: Endpoint Central, Veeam and PRTG.
• A sound technical knowledge of Virtual Environments (VMware).
• Experience of administering and supporting Mitel phone systems.
• Ensuring the smooth running and patching of the desktop environment.
• Monitoring usage/performance, ensuring they are working efficiently, including tight controls on hardware/software obsolesce.
• Be part of the support team for customer’s users fault finding and solving problems, ensuring you own the problem until resolved ensuring users are regularly informed of progress and that all issues are logged within the ticketing system.

The Opportunity:

My client are a communications company and they are currently looking for an IT Systems Technician on a permanent basis to be based out of their HQ in Surrey. In this role you will be reporting to the Service Management Lead and your prime responsibility will include being an expert on my client’s customer servers and systems.

You will need to provide technical support for IT equipment for customer systems, internal corporate and global remote sites. Finally you will work as part of the Service Management team delivering a quality 24/7 service to MSP customers on a variety of hardware and software products. Including promoting and explaining my client’s services/products to customers.

Applications:

To learn more about our client and this great opportunity on offer working as an IT Systems Technician based in Surrey, please call and speak with John Noonan here at ISR Recruitment on 07719 919 860 or please email me a copy of your very latest CV (john@isr.uk.com) and I’ll call you back to discuss the role in more detail.

Please call and speak to John Noonan here at ISR on 07719 919 860 to learn more about our exciting client based in Redhill, Surrey and their ongoing growth plans?